FAQ

Frequently Asked Questions

Answers about our technology, performance, warranty and service. Don't see yours? Talk to our team.

Who We Are and What Makes Us Different
ENNAT is an advanced industrial protection company focused on evolving industrial safety for modern operations. We operate in the United States, Mexico, Spain and Chile. More than 100 leading companies trust our systems, including Nestlé, DHL, Tesla, Caterpillar, Coca-Cola and Walmart. We do not sell generic barriers: we design protection systems that combine engineering, controlled energy absorption and long-term durability.
Yes. We regularly work in logistics, food production, retail, automotive, distribution centers and manufacturing environments with high forklift traffic and demanding operational standards. We can share real case studies from operations similar to yours.
Traditional steel systems are rigid. They transfer impact forces directly to anchors, concrete and structural elements. The barrier survives, but the floor, anchors and infrastructure absorb the damage. ENNAT combines structural steel with vulcanized rubber absorption modules at the base. Impact energy is absorbed and dissipated before reaching the anchors and concrete, reducing floor damage, anchor failure and long-term repair costs.
Plastic systems rely primarily on flexibility. After repeated impacts they tend to elongate, lose clearance and progressively overload anchors. ENNAT does not depend on uncontrolled flexibility. Absorption happens at the base through engineered rubber modules with active memory, allowing the system to maintain geometry, spacing and structural predictability over time. We evolve protection, we do not oversimplify it.
Performance and Benefits
Our main barriers are engineered to withstand up to 15 kJ. Bollards withstand approximately 7 kJ. Each project includes a technical specification sheet defining the absorption capacity according to forklift type, weight and expected speed. We design based on real operational conditions, not assumptions.
No responsible manufacturer can guarantee zero damage in every scenario. What we guarantee is controlled energy absorption at the base, significantly reducing force transmission to anchors and concrete compared to rigid or purely flexible systems. The objective is risk reduction and structural protection, not unrealistic promises.
Service life depends on traffic intensity and impact frequency. Many ENNAT installations have been operating for more than 10 years. The key is modularity: if a component is damaged, only that module is replaced, not the entire barrier. This extends system life and keeps long-term cost of ownership under control.
Yes. Our technology is supported by patents, engineering development and real-world validation across global industrial operations. We support our claims with evidence, not marketing language.
The initial investment is typically comparable to traditional steel and more cost-efficient than high-end plastic systems. The real difference is total cost of ownership: reduced floor repairs, fewer full replacements, modular component changes and the 24-month Reliability Promise. In many cases, ROI is achieved in under three years.
Warranty, Service and Client Relationship
For the first 24 months, ENNAT will replace any non-functional component regardless of cause, including failure due to misuse, excessive impacts, repeated collisions or human error. Replacement is shipped within 48 hours at ENNAT's expense. Cosmetic damage such as scratches, paint abrasion or discoloration is not covered, and corrosion on non-galvanized steel is excluded. This promise applies per PO, installation phase or project area.
Yes. For systems installed by ENNAT-certified teams, installation is guaranteed for 6 months. If an issue results from improper installation, ENNAT will repair or replace affected components at no cost.
We maintain stock and work with certified local installation partners. Delivery timelines depend on project scope but are typically within weeks. Large projects are executed in phases to avoid operational disruption.
ENNAT systems are modular. Damaged modules are replaced individually, not entire barriers. We also offer preventive maintenance programs for long-term operational performance.
Yes. UV exposure may cause gradual color fading, but this does not affect mechanical performance or impact absorption.
In humid or high-exposure environments, carbon steel may develop corrosion over time. For these applications we offer galvanized versions that significantly extend service life. Corrosion on non-galvanized steel is not covered under warranty.
No. ENNAT grows with its partners. We offer structured, tiered discount models based on volume and project scope, ensuring sustainable collaboration. Our objective is long-term partnership, not channel conflict.
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